Russian and Spanish customer if your order
If the package is over 2KG,we could ship the parcel via DHL or EMS which will depend on your own decision.If you have any concern about the shipping cost,please feel free to contact us via trademanager or leave us a message,we will do our best to help you.
Please make sure your address in Aliexpress is matched with your shipping address before you pay.We are not responsible for undeliverable address.We reserve the right to charge the shipping fee again for returned items due to wrong address.(And Russian buyer please leave us your full name,Which is very important,Thank you.)Please Note and mark your phone number on the payment,it will help your product to be received safely and quickly.
If your confirmation time is coming,you still not receive the goods,please contact us,we will extend the delivery date first time.Please don't open the dispute within 45 days.If after 45 days you still do not receive the goods,please contact us to solve it.
About Delivery time:Normally,Shipping is 15-60 days.But sometimes it may have5-7days/delay if meet bad weather or strict custom clearance...Hope you could understand and wait patiently.We will follow up the latest status of your parcel and keep in touch with you.
Returns and Exchanges Policy
We accept return and exchange if the item has any defect.Please contact us within15days regarding any issues.We will do our best to provide you a pleasant shopping experience.We always try our best to achieve your satisfaction,if there have any issue or concern with your purchase,please feel free to contact us.
Dear customer,Please leave us your positive feedback if you are satisfied with our service.You will be greatly appreciated.If you have any questions or concerns,please kindly contact us.We will do our best to help you solve the problem.Contact us Please feel free to contact us.We will respond within 24 hours(excluding the weekends and holidays).